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Patient safety

We are committed to providing safe, effective services with care that is centred around you.

Occasionally, problems occur while we are looking after you which affect your care. We call these problems incidents.  Incidents can vary from very small problems, such as a delay in being seen for an appointment, to incidents that result in harm.

Patient Safety Incident Response Framework

The Your Healthcare Patient Safety Incident Response Framework (PSIRF) sets out a new NHS approach to responding to patient safety incidents for the purpose of learning and improving patient safety. To view the plan please click here.

The video below introduces PSIRF, and you can also visit the NHS England website for more information.

https://youtu.be/TyYekgo_IN0